Q. What is DD DIRECT+ ?
A. DD DIRECT+ is India's first and only FTA Direct-To-Home (DTH) Service from Doordarshan.

Q. What is FTA DTH ?
A. Normally all over the world the DTH operator charges activation charges and monthly subscription charges depending upon the channels to be viewed. DD DIRECT+ is unique FTA-DTH (Free to Air DTH) in which the subscriber can buy the receiver from open market and start viewing the programmes without paying a penny.

Q. What is the composition of DD DIRECT+ bouquet ?
A. 17 popular Doordarshan channels form a part of DD DIRECT+ and are listed below.
DD-National DD-News DD-Sports DD-India DD-Bharati DD-Bangla DD-Chandana DD-Gujarati DD-Kashir DD-Malayalam DD-North East DD-Oriya DD-Podhigai DD-Punjabi DD-Sahayadri DD-Sapthagiri DD-Gyandarshan . Apart from these 13 private channels will also in the bouquet. Number of channels are likely to be increased shortly.

Q. What is the maximum number of channels, which can be put on DD DIRECT+ ?
A. There is no limit as such, but the number of channels would be increased in phases depending upon the popularity of the platform.

Q. Has the DD DIRECT+ service been started ?
A. At present test transmission is 'ON' with 17 channels. The service would be commissioned soon with 30 channels.

Q. What is the reach of DD DIRECT+ ?
A. DD-DIRECT is available throughout the country except Andaman & Nicobar Islands and reaches even those places where cable is not available.

Q. What are the advantages of DD DIRECT+ over cable connection ?
A. DD DIRECT+ ensures excellent Picture Quality for all the channels in the bouquet. There is no intermediary and one gets the signals directly from the broadcasters. There are no recurring charges to be paid to anybody to view any of the programmes.

Q. Can DD DIRECT+ be viewed without disconnecting existing cable connection ?
A. Cable connection can be viewed in normal TV mode and DTH channels can be viewed in AV mode by choosing the AV option from the remote of your TV set. DTH channels can be changed using STB remote control.

Q. Once the Dish & Decoder are installed, will it be possible to receive all channels ?
A. Yes all the channels available in the bouquet can be received once the receive equipment is installed.

Q. If there are more than one TV set in one house; will all TV sets require separate STBs/Dishes to receive DD DIRECT+ ?
A. Yes, for each TV a separate STB will be required.

Q. How much is the power consumption of a receive system ?
A. It consumes approximately 40 Watts of electric power.

Q. If one changes his residence or moves to some other city, can he continue to use the same STB and the Dish to receive DD DIRECT+ ?
A. Yes, he can carry the equipment anywhere in India and continue to enjoy DD DIRECT+ after installing dish in the new location.

Q. Will the reception be affected by rains/snowfall ?
A. Though provision exists in the uplink system to take care of fading of the signal due to rains, yet heavy rains may result into outage for a few minutes in the DTH signal.

Q. Where can the Dish be installed ?
A. Dish can be installed on the roof-top or on the wall.

Q. In case one wants to receive paid service of some other DTH service provider, will the same receive segment work ?
A. If one possesses the STB as specified by BIS, one will be able to receive Free-to-Air as well as paid DTH service.

Q. Are any Audio (Radio) channels also available in DD DIRECT+ ?
A. Yes, there would be 20 Audio channels in the bouquet. At present, 5 Radio Channels are available in DD Direct+ Answers to the various queries, based on the E-mails received from the viewers, are as follows:

Q. Is Doordarshan marketing/selling/appointing dealers for the Receive Equipment?
A. NO. The equipment is available in the open market and can be had from any TV Dealer. Doordarshan has not authorized anybody to sell the Receive Equipment nor has given any dealership etc. for the purpose.

Q. Has Doordarshan authorized anybody to collect any money for Receive Equipment or as subscription fee etc?
A. It is clarified that no subscription fee is required to be paid to ANYBODY for receiving the DD DIRECT+ signal. The service is totally free and expenditure involved is only one time i.e. on the Receive Equipment, which is available in the open market and can be purchased and installed through the dealer of this type of equipment.

Q. Is Doordarshan appointing any dealer in future for marketing the platform/receive equipment/ subscribers/customers?
A. NO.

Q. What should be the cost of the Receive Equipment for DD DIRECT+?
A. The indicative price of a Receive System may be about Rs.3000 to Rs.3500. It may however vary with the make of equipment and will also depend upon the local taxes/prevailing custom duty etc.

Q. Can the receive System be installed by the viewer himself?
A. Detailed procedure for installation is given in the website. However, it is advisable to take the help of skilled technical person for the installation of the system.

Q. What are the channels available on the DD DIRECT+ platform?
A. The information is available in the FAQs.

Q. Can the Receive Dish be fixed on the window grill?
A. It may be possible to get the dish fixed on the window grill with slight modification on the grill or the fixtures but it is desirable to fix the dish on rigid wall or roof top .

Q. Will the DD DIRECT+ available in a particular city/locality?
A. The signal can be received anywhere in India except in Andaman and Nicobar.

Q. Which are the dealers of the equipment in a particular city/town?
A. Receive equipment is generally available with the TV dealers / shops.

Q. What are the private channels, which would form a part of DD DIRECT+ bouquet?
A. Negotiations are on with the private broadcaster and the name of the channels are likely to be announced shortly.

Q. Will somebody be able to receive pay service of other DTH operators with the same receive system?
A. If somebody buys the STB with CI slot, he will be able to receive the signal from other pay DTH operators with the help of a CAM module and access card, to be given by the service provider.

Q. Will DD DIRECT+ signal be available to my remote village, where no TV tower is installed?
A. Yes, the DD DIRECT+ signal is made available to you through satellite and doesn't require any tower or cable for its distribution.

Q. Is DD DIRECT+ signal available for reception outside Indian subcontinent?
A. Yes, apart from India the DD Direct signal is available in Pakistan, Bangladesh, Sri Lanka, Nepal, Bhutan and parts of Myanmar and Afghanistan.

Q. Are you providing any value added service like Internet etc. over your DTH platform?
A. No, presently there is no such plan .

For futher enquiries, contact us at info@ddlucknow.com